Thanks for using Router Limits! We take your privacy seriously and are committed to protecting it. In this policy we describe how we collect, use, and handle your information when you use our website, software, services, or Router Limits enabled hardware. In this policy, reference to “we,” “us,” and “our” means Router Limits LLC, its affiliates, and our contracted compliant secure third parties.
Anonymous Access to our Website
When you browse our website, we will not collect or log any private information about you unless you voluntarily provide such information (e.g., registering, placing an order, logging in, signing up for promotions or notifications, or contacting us).
We do not partner with or have special relationships with any ad server companies.
What Information We Collect
When you subscribe to our services, we collect information about you (the account holder), such as, your name, password, email address, mailing address, phone number, and credit card information (“Personal Information”). We also collect Personal Information from you if you contact us via email, or volunteer information through a survey, general inquiry, promotion, or support. We also collect non-personal information such as domains visited through our service, the IP address of your Router Limits enabled hardware, the personalized name you associate to devices, and MAC address and manufacturer of connected devices and their online status.
Why We Collect Your Personal Information
We use your Personal Information for account setup, support, notifications, educational email to you, and order processing. We also display and report your data to you as part of our services. The Personal Information collected is not shared with or disclosed to other organizations for commercial purposes without your consent. We disclose your name to the person who referred you, when you order our services using their unique referral link.
The credit card information collected is used strictly for ordering purposes and subscription services. We utilize Stripe, Inc., a secure and PCI compliant third party to process, authorize, and maintain credit card information. For more information, please refer to Stripe’s Privacy and Terms at: https://stripe.com/us/terms.
Credit Card Information. If you do not notify us of updates to your payment method, to avoid interruption of your service, we may participate in programs supported by your card provider to try to update your payment information, and you authorize us to continue billing your account with the updated information that we obtain.
The non-personal information we collect any time your Router Limits enabled hardware is connected to our service, is used to provide filtering services, support, customization, reporting, and notifications to you. Router Limits may also anonymize this data and use it to improve our services, products, and offerings, as well as those of our partners.
We reserve the right to disclose your Personal Information if required by law and/or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process.
How to Access and Modify Your Personal Information
You may access and make changes to your Personal Information at any time. If you have any questions about how to make changes to your information, contact us by sending us email or writing to us at the address shown below.
We reserve the right to use any legally appropriate measures to prevent, monitor, and investigate any attempt to deface, delete, or otherwise tamper with or abuse our website, server, database, information system, or other technology assets.
How we Secure Your Personal Information
We use industry-standard encryption technologies when transferring and receiving your data exchanged with our services. Commercial server facilities are used, to store your Personal Information, that take security measures to protect against the loss, misuse, or alteration of Personal Information that we have collected from you. However, even though protections are in place, we cannot guarantee against the occurrence of hardware failure, unauthorized intrusion, or other technical problems. We will take every action within our power to protect from these occurrences. In the event of a data security breach, we will notify you using your accounts primary email address. If your preferred contact method has been compromised, we will notify you through alternative methods according to your account.
Our services and other functionality will not degrade, change, or be disabled even if our systems receive a “do not track” signal from your browser.
Collection of Children’s Personal Information
We do not knowingly collect or store any Personal Information from children under the age of 13 years old.
Changes to This Statement
Email us at firstname.lastname@example.org
Or mail us at the following address:
1604 West Hill Field Road, Suite 110
Layton, Utah 84041